Canon

Enhancing the Print Customer Connection: Strengthening the Value of the In-Plant [ White Paper ]
Enhancing the Print Customer Connection: Strengthening the Value of the In-Plant cover and interior screen shot

With more of their internal customers expecting a virtually seamless experience, in-plant printing operations face competitive threats from commercial printers and printing outsourcing. But NAPCO research shows that going beyond high-quality products to offer value-added services and smoothing customer interactions from job quote to delivery improves customer perception and satisfaction.