There are two words everyone loves to hear — thank you. From a happy client, these words can be the key to converting prospects into customers, transforming existing customers into a loyal client base, and in turn, expanding your business. For print service providers with a strong customer focus, the ability to consistently exceed expectations is dependent on having the capabilities and resources to deliver successful outcomes.
When direct mail printer Darwill, Inc. had a client struggling with customer retention, Darwill chose the Océ ColorStream® 3500 color inkjet press to develop a highly personalized, secure solution. We encourage you to watch their story from start to finish in our new video series, The Connection. This series explores the links that make successful printing possible — far beyond the ink and paper. You’ll hear real printers share their experiences with Canon Solutions America and learn how these connections enabled them to build meaningful relationships with their clients.